Philosophy

Mission

At Patient Connect, our mission is to provide world class home healthcare monitoring services that support and cater for those who need extra care in their day to day lives. Connected to a home visiting doctor service, our healthcare monitoring technology creates around the clock support that  reassures our clients they can safely live independently.

Values

Customer Value:  At Patient Connect our customers shape who we are as a business.  Those who use our services will receive the most comprehensive care and support to help maintain their independence.  We enhance peoples’ lives by providing Medical Alarms and Home Healthcare Alarms connected directly to Australia’s largest afterhour’s home visiting doctor service which means that healthcare is always available.

Care and compassion:  All of the Patient Connect team understand and strive to ensure that we are compassionate and caring.   Our personal service means that you or your loved ones know that they are being looked after.

Quality assurance:  For peace of mind, all of our installation team are certified and experienced, ensuring that every installation is completed and quality tested.

Customer Focus:At Patient Connect, we know that offering a customer focused solution is most important.  We believe in creating a relationship with our client and truly understanding what they need.  We are a people focused company that will never compromise on quality.

Beliefs

At Patient Connect, our belief is simple: We want to create solutions to protect, support and care for our customers.   We use Home Healthcare monitoring technology connected with an afterhour’s home visiting doctor service to create 24/7 support.  We want to reassure that all of our customers know that help will always be there at the press of a button and they can comfortably live a more independent lifestyle.